John Lewis Washer JLWM1407 User Manual

JLWM 1407  
1400 spin washing machine  
Instruction manual  
Wash time  
Delay start  
30 Minute wash  
Spin  
Off  
90°  
Economy 60°  
1400  
900  
Stain  
Drain  
60°  
Rinse  
Soak  
Cold  
Economy 40°  
700  
Rinse hold  
40°  
30°  
60°  
Door lock  
500  
None  
Spin  
JLWM1407  
o o l  
30°  
Start/Pause  
W
Quick  
Intensive Extra rinse  
Prewash  
Hand wash  
Delicates 30°  
Economy 40°  
40°  
Delicates 40°  
30°  
Child lock  
 
Maintenance and Cleaning  
Environmental Information  
After unpacking please dispose of packaging with  
due regard to safety and the environment.  
For information on maintenance and cleaning your  
washing machine see pages 24 - 25 of this  
instruction manual.  
Materials marked with the symbol  
recyclable.  
are  
Service  
This product should only be repaired or serviced by  
Check with your local Council or Environmental  
Health Office to see if there are facilities in your  
area for re-cycling this appliance.  
anauthorised Service Engineer and only genuine  
approved spare parts should be used.  
WARNING:  
Ecological hints  
To save water and energy and help protect the  
environment, we recommend that you follow these  
hints:  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
Normally soiled laundry may be washed without  
prewashing in order to save detergent, water and  
time (the environment is protected too!).  
The symbol  
on the product or on its packaging  
indicates that this product may not be treated as  
household waste. Instead it should be taken to the  
appropriate collection point for the recycling of  
electrical and electronic equipment. By ensuring this  
product is disposed of correctly, you will help  
prevent potential negative consequences for the  
environment and human health, which could  
otherwise be caused by inappropriate waste  
handling of this product.  
For more detailed information about recycling of  
this product, please contact your local council, your  
household waste disposal service or the shop  
where you purchased the product.  
The machine works more economically if it is fully  
loaded.  
With adequate pre-treatment, stains and limited  
soiling can be removed; the laundry can then be  
washed at a lower temperature.  
Measure out detergent according to the water  
hardness, the degree of soiling and the quantity of  
laundry being washed.  
3
 
Contents  
For the User  
For the Installer  
Important Safety Information  
2-3  
2
Installation  
Technical Specifications  
Unpacking  
Positioning  
Installation on a suspended floor  
Plumbing in  
6
6
7
7
7
8
Installation  
Child safety  
2
Description of the Appliance  
Detergent dispenser drawer  
Child safety feature  
5
5
5
Water inlet  
Water drainage  
Levelling  
In the interest of the environment  
Electrical connection  
Permanent connection  
8
8-9  
9
10  
11  
11  
The Control Panel  
12-15  
Programme information  
16  
Using the washing machine  
Load the laundry  
Measure out the detergent  
Measure out the fabric softener  
Switch the machine on  
17-19  
17  
17  
17  
17  
Select the desired programme/temperature  
Select the spin speed or the “None” option  
Select the desired options  
Select the “Delay start”  
Start the programme  
How to change an option or a programme  
during its cycle  
How to interrupt a programme  
How to open the door during the cycle of  
a programme  
17  
18  
18  
18  
Maintenance and Cleaning  
Descaling  
After each wash  
Maintenance Wash  
External cleaning  
Cleaning the dispenser drawer  
Cleaning the drawer recess  
Cleaning the pump  
Cleaning the water inlet filter  
The dangers of freezing  
Emergency emptying out  
24-25  
24  
24  
24  
24  
24  
18  
18  
19  
24  
24-25  
25  
19  
19  
25  
25  
End of programme  
Hints & Tips on Washing  
Wash Care Symbols  
Washing Programmes  
20  
21  
22-23  
Something Not Working  
Repairs - After Sales Service  
26-27  
27  
Guide to use the Instruction Manual  
The following symbols will be found in the text to guide you throughout the instructions:  
Safety instructions  
Hints and tips  
Environmental information  
This appliance complies with the following E.E.C. Directives:  
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;  
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.  
4
 
Description of the Appliance  
1 Detergent dispenser drawer  
1
2
2 Control panel  
3 Door handle  
4 Drain pump  
5 Adjustable feet  
Wash time  
Delay start  
30 Minute wash  
Spin  
Off  
90°  
Economy 60°  
1400  
900  
Stain  
Drain  
60°  
Rinse  
Soak  
Cold  
o o l  
Economy 40°  
700  
Rinse hold  
40°  
30°  
60°  
500  
Door lock  
None  
Spin  
JLWM1407  
30°  
Quick  
Start/Pause  
W
Intensive Extra rinse  
Prewash  
Hand wash  
Delicates 30°  
Economy 40°  
40°  
Delicates 40°  
30°  
Child lock  
3
4
5
Detergent dispenser drawer  
Prewash  
Main wash  
Fabric softener  
SM001  
Child safety feature  
This machine incorporates a special child safety feature  
to prevent small children from being trapped inside the  
machine.  
To activate this device, rotate the button (without  
pressing it) inside the door clockwise until the groove is  
horizontal. If necessary use a coin. This prevents the  
door from being closed.  
P1131  
To disable this device and close the door, rotate the  
button anti-clockwise until the groove is vertical.  
5
 
Installation  
It is dangerous to alter the specifications or  
attempt to modify this product in any way.  
Care must be taken to ensure that the appliance  
does not stand on the electrical supply cable.  
Any electrical work required to install this  
appliance should be carried out by a qualified  
electrician or competent person.  
Any plumbing work required to install this  
appliance should be carried out by a qualified  
plumber or competent person.  
Technical Specifications  
DIMENSIONS  
Height  
Width  
Depth  
85 cm  
60 cm  
63 cm  
POWER SUPPLY VOLTAGE  
TOTAL POWER ABSORBED  
230-240 V/50 Hz  
2050 W (10A)  
WATER PRESSURE  
Minimum  
Maximum  
0.05 MPa (0.5 bar)  
0.80 MPa (8. bar)  
MAXIMUM RECOMMENDED LOAD  
Cotton, linen  
Synthetics  
Delicate fabrics  
Wool/Hand wash/30 Minute wash  
7.0 kg  
3.5 kg  
3.5 kg  
2.0 kg  
SPIN SPEED  
MaximumZ 16 S  
1400 rpm  
CONSUMPTION DATA FOR WASHING  
7 KG NORMALLY SOILED COTTON  
ITEMS WITH PROGRAMME  
Energy  
Water  
1.19 kWh  
56 litres  
COTTONS ECONOMY 60° ”:  
6
 
Fill the smaller upper hole and the two large ones with  
the corresponding plastic plug caps supplied in the bag  
containing the instruction booklet.  
Unpacking  
All transit bolts and packing must be removed  
before using the appliance.  
Keep all packaging away from children.  
You are advised to keep all the transit bolts for re-use  
in case the machine is to be transported again.  
After removing all the packaging, with assistance  
carefully lay machine on it’s back to remove the  
polystyrene base from the bottom.  
HEC0010  
HEC0005  
Remove the power supply cable and the draining hose  
from the hose holders on the rear of the appliance.  
Connect the water inlet hose as described under the  
paragraph “Water inlet”.  
Positioning  
Install the machine on a flat hard floor.  
Make sure that air circulation around the machine is  
not impeded by carpets, rugs etc. Check that the  
machine does not touch the wall or other kitchen  
units.  
HEC0001  
HEC0008  
Never place cardboard, wood or similar materials  
under the machine to compensate for any unevenness  
in the floor.  
With the spanner provided unscrew and remove the  
central rear bolt A.  
Unscrew and remove the two large rear bolts B and  
the six smaller bolts C.  
If the floor is carpeted or covered with crumbly or soft  
material, insert a rigid support base under the feet to  
prevent noise, vibration or displacement. The base  
should protrude a few centimetres beyond the edges of  
the machine.  
A
C
Warning  
The machine should NOT be placed on deep pile  
carpeting.  
B
B
C
HEC0003S  
HEC00022  
Remove the bracket D, refit the six smaller bolts C and  
slide out the relevant plastic spacer E.  
Installation on a Suspended  
Floor  
Suspended wooden floors are particularly susceptible  
to vibration. To help prevent vibration we recommend  
you place a waterproof wood panel, at least 15 mm  
thick under the appliance, secured to at least 2 floor  
boards with screws. If possible install the appliance in  
one of the corners of the room, where the floor is  
more stable.  
E
C
D
HEC0011S  
HEC0023 C  
Note  
Open the porthole and remove the polystyrene block  
fitted with the adhesive tape on the door seal.  
Please ensure that when the appliance is installed it is  
easily accessible for the engineer in the event of a  
breakdown.  
7
 
Installation should comply with local water authority  
and building regulations’ requirements.  
Plumbing In  
Your new washing machine has been designed to be  
permanently plumbed in to your home’s water supply  
and drainage system. However, if this is not possible, it  
may be connected to a suitable existing tap with the  
drain hose discharging into a sink.  
The appliance must be connected to a cold  
water supply.  
A minimum water pressure of 0.5 bar is required for  
safe operation of the appliance.  
The appliance has an inlet hose, with female 3/4” BSP  
thread connector. If this connection is not compatible  
with the plumbing of the existing installation, a variety  
of connectors are available from good hardware stores  
and plumbers merchants to suit most domestic  
plumbing. Any alteration to your existing plumbing  
must be carried out by a competent person, or  
qualified plumber.  
If you cannot make the cold water connection direct  
from the rising mains, you may be able to operate the  
appliance from your cold water storage system.  
There should be a minimum verticale distance of 5.02m  
(16.5 ft) between the appliance’s inlet and the bottom  
of the water storage tank.  
Water drainage  
This appliance is designed to be permanently plumbed  
into your home's drainage system using one of the  
following methods.  
Water inlet  
An inlet hose is supplied and can been found inside the  
machine drum.  
Do not use the hose from your previous  
machine to connect to the water supply.  
1. Into a drainage standpipe.  
1. Open the porthole and extract the inlet hose .  
Firstly form a hook in the end of the drain hose using  
the “U” piece” supplied.  
2. Connect the hose with the angled connection to the  
machine.  
Important!  
Do not place the inlet hose downwards. Angle  
the hose to the left or right depending on the  
position of your water tap.  
U” piece  
supplied  
P1199  
Place the drain hose into your standpipe, which should  
have an internal diameter of approximately 38mm thus  
ensuring there is an air break between the drain hose  
and standpipe.  
HEC0006  
38 mm (11.2”)  
standpipe  
diameter  
3. Set the hose correctly by loosening the ring nut.  
After positioning the inlet hose, be sure to tighten  
the ring nut again to prevent leaks.  
4. Connect the hose to a tap with a 3/4” thread.  
Always use the hose supplied with the appliance.  
HEC0013  
When discharging into a standpipe ensure that the top  
of the standpipe is no more than 90cm (35.4'') and no  
less than 60cm (23.6'') above floor level.  
P1088  
8
 
3 pin  
Loop  
P1198  
HEC0012  
Important  
The drain hose may be extended to a maximum of 4  
metres. An additional drain hose and joining piece is  
available from your local Service Force Centre.  
The joining piece must have an internal diameter of  
18mm.  
Before connecting the machine to new pipework or to  
pipework that has not been used for some time, run off  
a reasonable amount of water to flush out any debris  
that may have collected in the pipes.  
If your drain hose looks like this (see below) you do  
not require the “U” piece”. Just push the hose firmly  
into the standpipe.  
Levelling  
Level the washing machine by raising or lowering the  
feet. The feet may be tight to adjust as they incorporate  
a self locking nut, but the machine MUST be level and  
stable.  
If necessary, check the setting with a spirit level.  
P1212  
2. Onto a sink outlet spigot.  
If the outlet spigot has not been used before, remove  
any blanking plug that may be in place.  
HEC007S  
Any necessary adjustment can be made with a spanner.  
Accurate levelling prevents vibration, (see note on  
positioning), noise and displacement of the machine  
during operation.  
Some vibration is inevitable, especially if mounted on a  
wooden floor.  
Sprung wooden floors are particularly susceptible to  
vibration. For advice, consult a builder. If possible,  
always place the machine on a solid floor.  
P1197  
Push the drain hose onto the spigot and secure with a  
clip if required, ensure a loop is formed in the drain  
hose (see diagram) to prevent waste from the sink  
entering the washing machine.  
9
 
In the interest of the environment  
Washing machines and dishwashers should be  
connected to the FOUL drainage system, the water will  
then be taken to a sewage works for treatment before  
being discharged safely into a river.  
SHOWER  
SINK TOILET  
BATH  
BIDET  
WASHING  
MACHINE  
DISHWASHER  
RAINWATER  
'RUN-OFF'  
FOUL DRAIN  
SURFACE WATER  
DRAINS & SEWERS  
FOUL SEWERS  
SEWAGE  
TREATMENT  
WORKS  
UNTREATED  
DISCHARGE  
TREATED  
DISCHARGE  
RIVER  
RIVER  
P0987  
It is essential that these appliances are not connected  
to the surface water drainage system as this water is  
discharged directly into a river or stream and may  
cause pollution.  
If you require any further advice please contact your  
local water authority.  
10  
 
Electrical connection  
GREEN & YELLOW  
E
Any electrical work required to install this appliance  
should be carried out by a qualified electrician or  
competent person.  
L
N
WARNING: THIS APPLIANCE MUST BE  
EARTHED.  
BROWN  
BLUE  
CORD CLAMP  
P1041  
The manufacturer declines any liability  
should this safety measure not be  
observed.  
If you fit your own plug, the colours of the wires in the  
mains lead of your appliance may not correspond with  
the markings identifying the terminals in your plug.  
Should the appliance power supply cable  
need to be replaced, this must be carried  
out by a Service Force agent (see page 27).  
Proceed as follows:  
1.The wire coloured green and yellow must be  
connected to the terminal marked with the letter  
Before switching on, make sure the electricity supply  
voltage is the same as that indicated on the appliance’s  
rating plate. The rating plate is located at the top of the  
rim of the open door.  
«E» or by the earth symbol  
and yellow.  
or coloured green  
2.The wire coloured blue must be connected to the  
terminal marked «N» or coloured black.  
3.The wire coloured brown must be connected to the  
terminal marked «L» or coloured red.  
4.Upon completion there must be no cut, or stray  
strands of wire present and the cord clamp must be  
secure over the outer sheath.  
P
r o  
M
d
o
d
.
.
.
.
.
.
.
.
.
.
.
.
N
o
. . . . . . . . . . .  
.
S
e r  
.
N
o
.
.
.
.
.
.
.
.
.
.
Mod. ..........  
Prod. No. ...........  
Ser. No. .........  
P0042 BD  
WARNING:  
A cut off plug inserted into a 13 amp  
socket is a serious safety (shock) hazard.  
Ensure that the cut off plug is disposed of  
safely.  
The appliance is supplied with a 13amp plug fitted.  
In the event of having to change the fuse in the plug  
supplied, a 13amp ASTA approved (BS1363/A) fuse  
must be used.  
Should the plug need to be replaced for any reason,  
proceed as described below.  
The power supply cable must be easily  
accessible after installing the appliance.  
The wires in the mains lead are coloured in accordance  
with the following code:  
The appliance should not be connected to  
the electrical supply by means of an  
extension cable.  
Green and Yellow  
Blue  
- Earth  
- Neutral  
- Live  
Brown  
Permanent connection  
In the case of permanent connection it is necessary  
that you install a double pole switch between the  
appliance and the electricity supply (mains), with a  
minimum gap of 3mm between the switch contacts and  
of a type suitable for the required load in compliance  
with the current electrical regulations.  
The switch must not break the yellow and green earth  
cable at any point.  
11  
 
The Control Panel  
Wash time  
t
Delay star  
30 Minute wash  
Spin  
Off  
90°  
Economy 60°  
Stain  
1400  
900  
Drain  
60°  
Rinse hold  
Rinse  
Soak  
Cold  
Economy 40°  
700  
Door lock  
40°  
30°  
60°  
500  
l
None  
o
JLWM1407  
30°  
Start/Pause  
Quick  
W
o
e
Extra rinse  
Intensiv  
Prewash  
Spin  
Economy 40°  
40°  
Hand wash  
Delicates 30°  
Delicates 40°  
30°  
Child lock  
4
1
2
3
5 6 7 8 9 1011  
Attention!  
1 Detergent dispenser drawer  
2 Programme selector dial  
If you turn the programme selector dial to another  
programme when the machine is working, the red  
Start/Pause pilot light will flash 3 times and the  
message Err is displayed on the display to indicate a  
wrong selection. The machine will not perform the  
new selected programme.  
The programme selector dial is divided into the  
following sections:  
Cottons,  
• Synthetics,  
• Delicates  
3 “Spin” button  
Press this button repeatedly to change the spin speed  
or to select position “None” (no spin), if you want  
your laundry to be spun at a speed different from the  
one proposed by the washing machine. The relevant  
light will light up.  
Wool Hand washing  
• Special programmes from “Soak” to “30 Minute  
wash”  
/
• Reset/Off programme Off  
Spin speed  
The following speeds are available for the different  
fabrics:  
• Cottons, linen:  
500/700/900 max 1400 r.p.m. ;  
30 Minute wash  
Spin  
Off  
90°  
Economy 60°  
Drain  
60°  
Rinse  
Soak  
Economy 40°  
40°  
30°  
60°  
Cold  
o o l  
30°  
W
Economy 40°  
40°  
Hand wash  
Delicates 30°  
• Synthetics and wool:  
500/700 max 900 r.p.m.;  
Delicates 40°  
30°  
• Delicates and 30 Minute wash :  
500 max 700 r.p.m.  
The selector dial can be turned either clockwise or  
anticlockwise.  
Economy” position corresponds to an ENERGY  
SAVING programme and “Cold” to a cold wash.  
Before setting the dial to any position ensure that the  
machine is turned to the “Off” position.  
Position “None”  
By selecting the option “None” all the spinning phases  
are cancelled and the last rinse water is drained.  
If you select this option with programmes for cotton,  
synthetics and delicates, the machine will perform  
some extra rinses.  
Important!  
At the end of the programme the selector dial  
must be turned to position “Off, to switch the  
machine off.  
12  
 
-Select “Spin” programme. Select the spin speed by  
means of the relevant button and then depress the  
Start/Pause” button. The water is emptied out  
and the laundry is spun at the selected spin speed.  
Programme options buttons  
Depending on the programme, different functions can  
be combined. These must be selected after choosing  
the desired programme and before depressing the  
Start/Pause” button.  
Attention!  
Before selecting Drain” programme or “Spin”  
When these buttons are pressed, the corresponding  
pilot lights illuminate. When they are pressed again, the  
pilot lights go out.  
programme the selector dial must first be turned to  
the «Off» position.  
If an option which is not compatible with the set  
wash programme is selected, the red Start/Pause  
light flashes 3 times and the message Err is  
displayed for about 2 seconds.  
5 “Intensive” button  
This option can be selected for heavily soiled cottons. If  
you depress this button the washing intensity will be  
increased and the washing time will be prolonged by  
few minutes depending on the selected temperature.  
This option is not available for “Economy”, Wool,  
Delicates and “30 Minute wash” programmes and in  
combination with “Quick” option.  
4 “Prewash / Rinse hold /  
Stain” button  
Press this button repeatedly, to select only one of the  
following options:  
6 “Extra rinse” button  
Prewash: select this option if you wish your laundry  
to be prewashed before the main wash  
This option can be selected with all programmes,  
except the Wool programmes and “30 Minute wash”.  
The machine performs some additional rinses.  
This option is recommended for people who are  
allergic to detergents, and areas where the water is  
very soft.  
(not available for Wool and “30 Minute wash”).  
The prewash ends with a short spin in programmes  
for cotton and synthetic fabrics, whereas in the  
programme for delicate fabrics the water is only  
drained. This option can be selected for heavily soiled  
laundry.  
• “Stain”: select this button if you wish to add a stain  
phase to the washing of heavily soiled laundry. Pour  
a stain removing detergent into the compartment  
7 “Quick” button  
This option can be used for lightly soiled (not for Wool,  
Hand wash programmes, “30 Minute wash” and  
Economy programmes) in order to obtain a good  
washing programme in a short time. The washing time  
will be reduced according to the type of fabric and the  
selected temperature (Max recommended load= 3.5 kg  
for Cottons and 1.5 Kg for Synthetics).  
marked  
.
This function is available in cotton, synthetic  
and delicates programmes with a temperature  
of 40° or higher.  
The washing time will be prolonged by few minutes.  
Rinse hold”: when you choose this option, the  
machine will not drain the water of the last rinse, this  
will ensure the minimum of creasing to laundry.  
At the end of the cycle, the light corresponding to  
the option “Rinse hold” and the “Door lock” light  
are on, the “Start/Pause” button light goes out and  
the display shows a blinking «0».  
Quick” cannot be used in combination with  
Intensive” option.  
Child lock  
This function works in two different ways:  
If enabled before the «Start/Pause» button is  
pressed, it prevents the machine from being  
started.  
The door cannot be opened because the water must  
be drained.  
To empty out water there are 2 possibilities:  
If enabled after pressing the «Start/Pause»  
button, it prevents any changes being made to the  
programmes or options selected.  
-Select Drain” programme and depress the  
Start/Pause” button : the water is emptied out  
without spinning.  
To enable or disable this function, press the «Spin»  
and «Prewash» buttons simultaneously for approx  
6 seconds until the icon  
appears on or  
disappears from the display.  
13  
 
2.00  
8 Display (Wash time)  
The following pieces of information are shown on the  
display:  
Duration of washing programme in hours and  
minutes, after you have selected a programme.  
The delay time (20 hours max) is displayed for 3  
seconds, then the duration of the selected  
programme reappears.  
After you have pressed the Start/Pause button,  
the countdown is updated every hour, and, for the  
last hour, every minute.  
An incorrect option selection has been made:  
this is indicated by the message Err for about 2  
seconds when a function incompatible with the  
current programme is selected.  
2.00  
While the programme is running (after you have  
pressed the Start/Pause button), the displayed time  
value decreases by one unit every minute.  
The washing machine has completed the  
programme: this is indicated by a blinking zero.  
The “Door lock” pilot light and the Start/Pause light  
go out and the door can be opened.  
An alarm code indicates a fault in the machine  
operation (see the relevant chapter).  
The washing machine has stopped with water  
in the tub, at the end of the “Soak” or of a  
programme with the “Rinse hold” option: this is  
indicated by a blinking zero. The Start/Pause light  
goes out but the “Door lock” pilot light is still on.  
The door cannot be opened.  
E20  
9 Start/Pause button  
To start the selected programme, press the  
Start/Pause button; the green pilot light stops  
flashing.  
If you have selected a delay time, the countdown will  
begin and will be shown on the display.  
0
If your laundry is not removed during 10 minutes  
after the programme has finished, all pilot lights and  
the display switch off and the energy saving system  
will be enabled. Only the green Start/Pause light  
flashes to indicate that the appliance has to be  
switched off.  
To interrupt a programme which is running, depress  
the Start/Pause button: the green pilot light starts  
to flash.  
To restart the programme from the point at which  
it was interrupted, press the Start/Pause button  
again.  
Delay start, a time value indicated in hours and  
selected by means of the relevant button.  
14  
 
If an incorrect option is selected, an integrated red  
pilot light of the Start/ Pause button flashes for 3  
times the message Err is displayed for about 2  
seconds.  
The wash programme can be delayed from 30 min -  
60 min - 90 min, 2 hours and then by 1 hour up to  
a maximum of 20 hours by means of this button.  
If you wish to add laundry in the machine during the  
delay time you will press Start/Pause button to put  
the machine in pause. Add the laundry, close the  
door and press Start/Pause button again.  
Important! You must set the washing machine to  
Pause before you make any change in the programme  
in progress.  
You can cancel the delay time at any moment,  
before you press the Start/Pause button.  
10 “Door lock” light  
This pilot light illuminates to indicate that the appliance  
starts operating and the door is locked. It stays on  
during the whole programme.  
Selecting the delayed start  
You must select this option after you have set the  
programme and before you press the Start/Pause  
button.  
When the light goes out, the door can be opened.  
• Select the programme and the required options.  
• Select the delay start.  
Door lock  
• Depress Start/Pause button: the machine starts its  
hourly countdown.  
Start/Pause  
The programme will start after the selected delay  
has expired.  
Cancelling the delayed start  
• Depress Start/Pause button.  
The “Door lock” pilot light indicates if the door  
can be opened:  
• Depress “Delay start” button once until the  
0’  
symbol « » is displayed.  
• light on: the door cannot be opened. The  
appliance is running.  
• Depress “Start/Pause button again.  
The Delay Start cannot be selected with “Drain”  
programme.  
• light off: the door can be opened.  
The washing programme is finished.  
Important!  
When you PAUSE the cycle, and it becomes possible to  
open the door, provided:  
The door will be locked throughout the delay time.  
If you need to open the door, you must first set the  
washing machine to Pause by pressing the Start/Pause  
button. After you have closed the door, press the  
Start/Pause button again.  
• the washing machine is not in the heating phase;  
• the level of the water is not high;  
If all these requirements are met, the “Door lock” light  
goes off.  
11 “Delay start” button  
Acoustic Signal  
Before you start the programme, if you wish to  
delay the start, press the Delay Start button  
repeatedly, to select the desired delay. The relevant  
light will illuminate.  
At the end of a washing cycle and in case of  
operating problems, an acoustic signal will sound.  
If you press simultaneously the “Intensive” and the  
“Extra rinse” buttons for about 5 seconds, it is  
possible to deactivate at the end of the washing  
cycle.  
The selected delay time value (up to 20 hours) will  
appear on the display for about 3 seconds, then the  
duration of the programme will appear again.  
By pressing these buttons again the acoustic signal is  
reactivated.  
15  
 
Programme information  
Soak  
Spin  
This is a special programme for heavily soiled laundry.  
The machine performs a soak of about 30 minutes at  
30°C.  
At the end of the soak time the machine will stop  
automatically with water left in the tub. The display  
will show a flashing zero. The “Door lock” light is on.  
Pour the detergent for the soak programme into the  
Separate long spin at the max speed for hand washed  
garments. The spin speed will automatically assume the  
setting for cotton items. You can reduce the speed by  
means of “Spin” button to adapt it to the fabrics to be  
spun.  
30 Minute wash  
compartment marked  
.
This is a complete programme that can be combined  
with the following options: Spin” speed reduction  
and “Delay start”.  
To be used for laundry which is lightly soiled or which  
needs freshening up.  
Before starting a new washing phase, it is necessary to  
empty the water by selecting the “Drain” programme.  
This programme cannot be used for very delicate  
fabrics as silk or wool.  
Max. load 2 kg.  
Washing temperature 30 C.  
Rinse  
Programme duration 30 minutes.  
Final spin speed 700 rpm.  
With this programme it is possible to rinse and spin the  
garments which have been washed by hand. The  
machine performs 3 rinses, followed by a final long spin  
at the maximum speed.  
Off = Reset / Switching the machine off  
To reset a programme or to switch the machine off,  
turn the selector dial to “Off”.  
Now a new programme can be selected.  
Important!  
The spin speed will automatically assume the setting for  
cotton items. If required, reduce the speed to the  
desired level by depressing the "Spin" button.  
Drain  
For emptying out the water of the last rinse in  
programmes with the “Rinse hold” option or of  
Soak 30°” programme. First turn the programme  
selector dial to “Off”, then select the “Drain”  
programme and depress the “Start/Pause” button.  
16  
 
Using the washing machine  
Before the first wash, we recommend that you pour 2  
3.Measure out the fabric softener  
litres of water into the main wash compartment  
the detergent drawer in order to activate the ECO  
valve. Then run a cotton cycle at 90°C, without any  
laundry in the machine, to remove any manufacturing  
of  
If required, pour fabric softener into the compartment  
marked , without exceeding the «MAX» mark.  
residue from the drum and tub. Pour 1/2 a measure of  
detergent into the dispenser drawer and start the  
machine.  
WASHING 7 KG OF WHITE COTTON AT 90°C  
Suppose you have 7 kg of laundry to wash. It is white  
cotton and is suitable for high temperature washing.  
SM003  
Close the drawer gently.  
1.Load the laundry  
Open the door. Place the laundry in the drum, one  
item at a time, shaking them out as much as possible.  
Close the door.  
4. Switch the machine on  
Turn the selector dial to any programme to switch the  
machine on. The Start/Pause light starts to flash and  
the display shows the duration of the selected  
programme.  
To switch the appliance off turn it to “Off.  
30 Minute wash  
Spin  
Off  
90°  
Economy 60°  
Start/Pause  
Drain  
60°  
P0004  
Rinse  
Soak  
Cold  
Economy 40°  
40°  
30°  
60°  
o o l  
30°  
W
Economy 40°  
40°  
Hand wash  
Delicates 30°  
2.Measure out the detergent  
Pull out the dispenser drawer until it stops. Measure  
out the amount of detergent required and pour it into  
Delicates 40°  
30°  
the main wash compartment  
.
If you wish to carry out the prewash, a soak programme  
or a stain phase, pour detergent or stain remover into  
5. Select the desired  
the appropriate compartment marked  
.
programme/temperature  
Turn the selector dial to the desired position (Cottons  
90° in this case).  
The display will show the duration of the selected  
programme, calculated on the basis of the maximum  
load for each type of fabric. The Start/Pause button  
light will start flashing.  
SM002  
SM002  
Important!  
Do not use normal detergent for the “Stain” option,  
always use a STAIN remover.  
2.00  
If your laundry needs a soak time, turn the programme  
selector dial to “Soak 30” and then, before starting a  
washing cycle, drain the water as described in the  
Soak” paragraph.  
17  
 
6. Select the spin speed or  
“None” option  
Press the “Spin” button repeatedly in order to select  
the desired spin speed or the “None” option. The  
relevant light will light up.  
9. Select the “Delay start”  
Before you start the programme, if you wish the  
start to be delayed, press the “Delay Start” button  
repeatedly, or keep it pressed, to select the desired  
delay. The selected delay time value (up to 20 hours)  
will appear on the display for 3 seconds, then the  
duration of the programme will appear again.  
1400  
900  
700  
500  
None  
Wash time  
t
y star  
Dela  
Spin  
7. Select the desired options  
If your laundry is very dirty, it may be advisable to  
select the “Prewash” option or the “Intensive”  
option.  
If your laundry has heavy stains and it is necessary to  
prolong the washing time, select the “Stain” option.  
The special detergent for stains (Stain remover) is  
10. Start the programme  
Press the “Start/Pause” button. The relevant green  
light will stop flashing.  
If you have chosen a delayed start, the washing machine  
will begin the countdown.  
loaded from the compartment marked  
If you wish the laundry to undergo an extra rinse,  
select the “Extra Rinse” option.  
The display will show the duration of the programme  
or the selected delay.  
.
If you do not want your laundry to be creased, select  
the “Rinse hold” option to leave the fabrics in the  
water of the last rinse.  
11. How to change an option  
or a programme during its  
cycle  
The relevant light illuminates.  
It is possible to change any option before the  
programme carries it out. Before you make any change,  
you must pause the washing machine by pressing the  
Start/Pause” button.  
Stain  
Rinse hold  
Quick  
e
Extra rinse  
Intensiv  
Prewash  
Changing a running programme is possible only by  
resetting it.  
Turn the programme selector dial to “Offand then  
to the new programme position. The washing water in  
the tub will not empty out.  
Start the new programme by depressing the  
Start/Pause” button.  
18  
 
12.How to interrupt a  
programme  
Depress the “Start/Pause” button to interrupt a  
programme which is running, the corresponding light  
starts to flash. Depress the button again to restart the  
programme.  
14. End of programme  
At the end of the programme, the washing machine  
stops automatically, the “Start/Pause” button light and  
the “Door” light go off, the display shows a blinking  
zero «0». It is possible to open the door.  
If you had selected the “Rinse hold” option, the  
Rinse Hold” light and the “Door lock” light remain lit  
to indicate that the door is locked and the water must  
be drained.  
13. How to open the door  
during the cycle of a  
programme  
To drain or to spin see paragraph “Rinse hold” on  
page 13.  
You can open the door, after having set the washing  
machine to Pause, provided the following conditions  
exist:  
Turn the programme selector dial to Reset “Off” to  
switch the machine off.  
Remove the laundry from the washing machine.  
• the washing machine is not in the heating phase  
beyond 55°C;  
Check whether the drum is completely empty, by  
rotating it with your hand. The purpose of this is to  
prevent any items of laundry from remaining  
accidentally in the drum, where they might get damaged  
in a subsequent wash (e.g. by shrinking) or bleed colour  
into another load of laundry.  
• the level of the water is not high;  
If these requirements are met, when you pause the  
washing machine, the “Door lock” light goes off and  
the door can be opened.  
We advise you to close the water supply tap and  
disconnect the plug from the socket.  
Should it not be possible to open the door, and should  
it be absolutely necessary to do so, switch the machine  
off by turning the selector dial to “Off”.  
Leave the door ajar in order to air the washing  
machine.  
After approximately 3 minutes, you can open the door.  
Pay attention to the level and temperature of  
the water in the washing machine!  
When you close the door to restart the programme  
turn the dial to the previous programme repeating the  
options previously selected and press Start/Pause  
button.  
19  
 
Hints & Tips on Washing  
Do NOT overload the machine. Weigh the laundry the  
When washing fabrics requiring different wash  
first few times you use the appliance.  
temperatures together, always select the lowest  
temperature.  
The average weights of the most common items are  
listed below as a guide:  
White items should not be washed with coloured  
items.  
1000g = 1 kg  
Very small items (handkerchiefs, ribbons, socks etc)  
should be washed in a washing bag or a pillow case.  
Sheet  
700-1000 g  
100-200 g  
400-500 g  
50-100 g  
Use a good quality detergent suitable for automatic  
washing machines.  
Pillow case  
Tablecloth  
Use the correct quantities of detergent.  
Serviette  
For wool, use gentle detergent only in small  
quantities.  
Tea towel  
70-120 g  
Bleach is very corrosive; it should be used with care  
and kept out of reach of children.  
Linen hand towel  
Towelling hand towel  
Towelling bath towel  
Bath robe  
100-150 g  
150-250 g  
700-1000 g  
1000-1500 g  
200-300 g  
150-200 g  
Some stains such as fruit, wine, grass, rust etc. are  
difficult to remove and should be treated before  
washing with specific products, which can be found  
in most household shops. In some cases it may help  
to soak the stain before washing with a special pre-  
soak product or biological detergent.  
Man’s shirt  
Apron  
If you have used the machine to wash, rinse or spin  
only non-colour fast garments, there may be dye left  
in the sump. To ensure any subsequent wash is not  
contaminated with the dye, select and carry out a  
rinse and spin programme, without any garments, to  
ensure that any dye is removed from the sump.  
Load the laundry loosely alternating large items with  
small ones.  
Sort the laundry according to the type of fabric,  
colour-fastness and how dirty it is.  
Once you have finished using the machine, you are  
advised to unplug it and turn off the water tap.  
Avoid washing unhemmed or torn items as they  
may unravel.  
Before washing, empty all pockets of small objects  
which may have been left inside (coins, keys, screws  
etc). as these could damage the drain pump.  
When washing curtains, remove the hooks.  
Close poppers and zips and fasten loose buttons.  
It is essential to wash new coloured items separately  
when washing for the first time.  
20  
 
Wash Care Symbols  
Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling  
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct  
programme on your washing machine.  
WASHING SYMBOL  
WASH ACTION  
FABRIC  
White Cotton or Linen  
without Special Finishes  
Normal (Maximum)  
95  
Cotton, Linen or Viscose  
without Special Finishes  
Colourfast at 60°C.  
Normal (Maximum)  
60  
Nylon, Polyester/Cotton, Viscose  
with Special Finishes,  
Reduced (Medium)  
Normal (Maximum)  
Reduced (Medium)  
50  
Cotton/Acrylic Mix.  
Cotton, Linen or Viscose  
Colourfast at 40°C but not 60°C.  
40  
40  
Acrylics, Acetate, Triacetate, Wool  
mixes, Polyester/wool blends.  
Much Reduced (Minimum)  
Hand wash only  
Wool, wool mixtures, Silks  
Do not machine wash  
40  
BLEACHING  
Chlorine bleach may be used  
IRONING  
Cotton, Linen, Viscose  
Polyester mixtures, Wool  
Acrylic, Nylon, Polyester  
Hot iron  
Warm iron  
Cool iron  
DRY CLEANING  
TUMBLE DRYING  
May be dry cleaned. Other letters and/or a bar beneath the circle will  
indicate the required process to the dry cleaner.  
with high heat setting  
with low heat setting  
May be tumble dried  
A cross through any symbol means «DO NOT»  
X
fabric conditioner to avoid the conditioner entering the  
machine prematurely.  
When using liquid detergent and a prewash  
programme, place the detergent into the correct  
compartment in the dispenser drawer, after the  
prewash has finished.  
Important Notes  
For best results, always use the dispenser drawer for  
dispensing detergents and liquid additives.  
Once the dispenser has been filled, close it by pushing  
it in gently. This is particularly important if you are using  
21  
 
Washing programmes  
Consumptions*  
Programme/  
Fabrics  
Available options  
Type of laundry  
Load  
Energy  
kWh  
Water  
litres  
temperature  
Spin reduction/None  
Prewash, Intensive,  
Rinse hold, Stain,  
Extra rinse, Quick  
Sheets, household  
linen, towels,  
tablecloths  
90°  
White  
7 Kg  
2.1  
2.5  
65  
69  
cotton  
Cottons  
90°  
Cottons  
+
Sheets, household  
linen, towels,  
tablecloths  
Spin reduction/None  
Prewash, Stain,  
Rinse hold, Extra rinse  
White  
cotton  
7 Kg  
7 Kg  
INTENSIVE  
option selected  
Economy  
60°  
Sheets, household  
linen, towels,  
tablecloths  
Spin reduction/None  
Prewash, Stain,  
Rinse hold, Extra rinse,  
White  
cotton  
1.19  
1.4  
56  
60  
Cottons  
Fast coloured and  
non-fast items, for  
example hand towels,  
sheets, underwear,  
tablecloths, shirts  
60° -  
40° - 30°  
Spin reduction/None  
Prewash, Intensive  
Stain**, Rinse hold  
Extra rinse, Quick  
White and  
coloured  
cotton  
7 Kg  
Cottons  
60°- 40°- 30°  
Cottons +  
INTENSIVE  
option selected  
Fast coloured items,  
as hand towels,  
White and  
coloured  
cotton  
Spin reduction/None  
Prewash, Stain**  
7 Kg  
7 Kg  
1.4  
60  
59  
57  
sheets, underwear,  
tablecloths, shirts  
Rinse hold, Extra rinse  
Economy  
40°  
Cottons  
Coloured items, for  
example underwear,  
shirts, blouses  
Spin reduction/None  
Prewash, Stain,  
R. hold, Extra rinse  
Coloured  
cotton  
1.3  
Spin reduction/None  
Prewash, Stain**  
Rinse hold,  
60° -  
40° - 30°  
Shirts, blouses,  
underwear, mixed  
fabrics  
3.5 Kg  
Synthetics  
Synthetics  
1.05  
Synthetics  
Extra rinse, Quick  
60° -  
40° - 30°  
Shirts, blouses,  
underwear, mixed  
fabrics  
Spin reduction/None  
Prewash, Stain**  
Rinse hold, Extra rinse  
Synthetics +  
INTENSIVE  
option selected  
3.5 Kg  
57  
1.05  
Economy  
40°  
Shirts, blouses,  
underwear, mixed  
fabrics  
Spin reduction/None  
Prewash, Stain,  
54  
63  
Synthetics  
Delicates  
0.65  
0.6  
3.5 Kg  
3.5 Kg  
Synthetics  
R. hold, Extra rinse  
Acrylic, viscose,  
polyester items,  
curtains  
Spin reduction/None  
Prewash, Stain**,  
R. hold, Extra rinse, Quick  
40° - 30°  
Delicates  
Garments bearing the  
“ Pure new wool,  
non-shrink, machine  
washable” or “Hand  
wash” label  
40° -  
Hand wash  
Wool  
(hand wash)  
Spin reduction/  
None, Rinse hold  
0.4  
55  
2 kg  
30° - Cold  
Wool  
The “Economy Cottons 60° ” is the reference programme for the data entered in the energy label, in compliance  
with EEC 92/75 standards.  
* This data is given purely as an indication: the consumption values may vary in relation to the quantity and type  
of laundry, the temperature of the water supply and the ambient temperature. The data refers to the highest  
temperature provided for each programme.  
** Only at a temperature of 40°C or higher.  
22  
 
Washing programmes  
Consumptions*  
Programme  
description  
Load  
Programme  
Available options  
Energy  
Water  
litres  
kWh  
Soak for 30 minutes  
at 30°C  
7 Kg  
0.45  
19  
Soak  
3 rinses  
Long spin at max.  
speed  
Spin reduction/  
None, Rinse hold  
Extra rinse  
Rinse  
7 Kg  
7 Kg  
0.1  
-
46  
Drain  
For emptying out the last  
rinse of the programmes  
with option “Rinse  
hold” and programme  
Soak”  
-
-
Water draining  
-
Drain and long spin at  
max. speed**  
-
Spin reduction  
7 Kg  
Spin  
30 Minute wash  
Short cycle for lightly  
soiled fabrics  
Wash at 30°C  
2 rinses  
Short spin  
Spin reduction/  
None  
2 Kg  
0.3  
55  
For cancelling the  
programme which is  
running or to switch  
the machine off  
-
-
-
Off / (Reset)  
** You can reduce the spin speed by means of the relevant button to adapt it to the fabrics to be spun.  
For the duration of the programmes, please refer to the display on the control panel.  
23  
 
Maintenance and Cleaning  
You must DISCONNECT the appliance from the  
electricity supply, before you can carry out any  
cleaning or maintenance work.  
Descaling  
The water we use normally contains lime. It is a good  
idea to periodically use a water softening powder in the  
machine. Do this separately from any laundry washing,  
and according to the softening powder manufacturer's  
instructions. This will help to prevent the formation of  
lime deposits.  
SM004  
SM005  
Cleaning the drawer recess  
Having removed the drawer, use a small brush to clean  
the recess, ensuring that all washing powder residue is  
removed from the upper and lower part of the recess.  
Replace the drawer and run the rinse programme  
without any clothes in the drum.  
After each wash  
Leave the door open for a while. This helps to prevent  
mould and stagnant smells forming inside the appliance.  
Keeping the door open after a wash will also help to  
preserve the door seal.  
Maintenance wash  
With the use of low temperature washes it is possible  
to get a build up of residues inside the drum.  
We recommend that a maintenance wash be  
performed on a regular basis.  
P0038  
Cleaning the pump  
The pump should be inspected if  
To run a maintenance wash:  
The drum should be empty of laundry.  
Select the hottest cotton wash programme.  
• the machine does not empty and/or spin  
• the machine makes an unusual noise during draining  
due to objects such as safety pins, coins etc. blocking  
the pump.  
Use a normal measure of detergent, must be a  
powder (such as Ariel Futur).  
Proceed as follows:  
External cleaning  
Clean the exterior cabinet of the appliance with soap  
and water only, and then dry thoroughly.  
• Disconnect the appliance.  
• If necessary wait until the water has cooled down.  
• Open the pump door.  
Cleaning the dispenser drawer  
The washing powder and additive dispenser drawer  
should be cleaned regularly.  
Remove the drawer by pressing the catch downwards  
and by pulling it out. Flush it out under a tap, to  
remove any traces of accumulated powder.  
To aid cleaning, the top part of the additive  
compartment should be removed.  
P1114  
• Place a container close to the pump to collect any  
spillage.  
• Pull out the emergency emptying hose, place it in the  
container and remove its cap.  
24  
 
• When no more water comes out, unscrew the pump  
cover and remove it. Always keep a rag nearby to dry  
up spillage of water when removing the cover.  
Tighten up the inlet hose.  
P1090  
P1115  
The dangers of freezing  
If the machine is exposed to temperatures below 0°C,  
certain precautions should be taken.  
Remove any objects from the pump impeller by  
rotating it.  
Turn off the water tap.  
Unscrew the inlet hose.  
Place the end of the emergency emptying hose and  
that of the inlet hose in a bowl placed on the floor  
and let water drain out.  
Screw the water inlet hose back on and reposition  
the emergency emptying hose after having put the  
cap on again.  
When you intend to start the machine up again,  
make sure that the room temperature is above 0°C.  
• Put the cap back on the emergency emptying hose  
and place the latter back in its seat.  
Important!  
Every time you drain the water through the emergency  
emptying hose you must pour 2 litres of water into the  
main wash compartment of the detergent drawer and  
then run the drain programme. This will activate the  
ECO valve.  
P1117  
Emergency emptying out  
If the water is not discharged, proceed as follows to  
empty out the machine:  
• Screw the pump cover fully in.  
• Close the pump door.  
• pull out the plug from the power socket;  
• close the water tap;  
Warning  
When the appliance is in use and depending on the  
programme selected there can be hot water in the  
pump. Never remove the pump cover during a wash  
cycle, always wait until the appliance has finished the  
cycle, and is empty. When replacing the cover, ensure it  
is securely retightened so as to stop leaks and young  
children being able to remove it.  
• if necessary, wait until the water has cooled down;  
• open the pump door;  
• place a bowl on the floor and place the end of the  
emergency emptying hose into the bowl. Remove its  
cap. The water should drain by gravity into the bowl.  
When the bowl is full, put the cap back on the hose.  
Empty the bowl. Repeat the procedure until water  
stops flowing out;  
Cleaning the water inlet filter  
• clean the pump if necessary as previously described;  
If your water is very hard or contains traces of lime  
deposit, the water inlet filter may become clogged.  
It is therefore a good idea to clean it from time to time.  
Turn off the water tap. Unscrew the water inlet hose.  
Clean the filter using a hard bristle brush.  
• replace the emergency emptying hose in its seat after  
having plugged it;  
• screw the pump cover again and close the door.  
25  
 
Something Not Working  
Please carry out the following checks before contacting your local Service Force agent.  
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by  
incorrect use or installation, a charge will be made even if the appliance is under guarantee.  
During machine operation it is possible that the red Start/Pause pilot light flashes, one of the following alarm  
codes appears on the display and some acoustic signals sound to indicate that the machine is not working:  
E 10  
-
-
-
: problem with the water supply  
: problem with water draining  
: door open  
E 2 0  
E 40  
Once the problem has been eliminated, press the “Start/Pause” button to restart the programme. If after all  
checks, the problem persists, contact your local Service Force Centre.  
Symptom  
The machine does not start  
Solution  
E 40  
The door has not been closed. (  
)
The plug is not properly inserted in the power socket.  
There is no supply at the socket.  
The main fuse or the fuse in the plug has blown.  
The «Start/Pause» button has not been depressed.  
The «Delay start» option has been selected.  
The «Child lock» option has been enabled.  
The machine does not fill  
E 10  
The water tap is closed. (  
The filter in the inlet hose is blocked. (  
The inlet hose may be squashed or kinked. (  
)
E 10  
)
E 10  
)
E 40  
The door has not been closed. (  
)
The machine fills then empties  
immediately  
The end of the drain hose is too low.  
The end of the drain hose is submerged in water.  
There is no vent in the end of the drain hose.  
The machine does not empty  
and/or does not spin  
E 2 0  
The drain hose may be squashed or kinked. (  
The “rinse hold” option has been selected.  
)
E 2 0  
The drain pump may be blocked. (  
)
The “None” option has been selected  
The drainage system pipes are blocked.  
The programme “Soak”, which ends with water left in the tub, has  
been selected .  
There is water on the floor  
Too much detergent or unsuitable detergent has been used (creates  
too much foam).  
Check whether there are any leaks from the inlet hose fittings. It is not  
always easy to see this as the water runs down the hose; check to see  
if it is damp.  
The drain hose may be damaged or not securely positioned.  
The cap on the emergency emptying hose has not been replaced after  
cleaning the filter.  
Unsatisfactory washing results  
Too little detergent or unsuitable detergent has been used. An  
insufficient amount of detergent leaves the laundry looking grey and  
causes lime scale to form.  
Stubborn stains have not been treated prior to washing  
The correct wash programme/temperature has not been selected.  
Too much laundry has been placed in the drum.  
The energy save system is enabled. Press the Start/Pause button to  
switch the appliance on.  
The green Start/Pause light  
flashes and the display seems off  
26  
 
Symptom  
Solution  
The machine vibrates when  
spinning  
The internal packing has not been removed.  
The machine is in contact with the wall or furniture.  
The machine is not level and stable (check diagonally).  
The washing load is badly distributed in the drum.  
Maybe there is very little laundry in the drum.  
The door will not open  
The water level is above the bottom edge of the door.  
The machine is heating the water.  
The drum is turning.  
In any case the door can be opened only when the “Door lock”  
light has gone out.  
The electronic balance control device has cut in because the laundry is  
Spinning starts late or the  
machine does not spin  
not evenly distributed in the drum. The laundry is redistributed by  
reverse rotation of the drum. This may happen several times before  
the unbalance disappears and normal spinning can resume. If, after few  
minutes, the laundry is still not evenly distributed in the drum, the  
machine will not spin. In this case, redistribute the load manually and  
select the spin programme.  
The machine makes an unusual  
noise  
The machine is fitted with a type of motor which makes an unusual  
noise compared with other traditional motors. This new motor  
ensures a softer start and more even distribution of the laundry in the  
drum when spinning, as well as increased stability of the machine.  
No water is visible in the drum  
Machines based on modern technology operate very economically  
using very little water without affecting performance.  
Your washing machine is covered by a 3 year  
parts and labour guarantee (see separate details  
given at point of sale). Please retain your  
purchase receipt safely for the service .  
Repairs - After Sales Service  
In the event of your appliance requiring service, or if  
you wish to purchase spare parts, please contact our  
extended warranty administrators by telephoning:  
0870 01 07887  
They will give you details for your local Service Force  
Centre. Service Force are the appointed national  
appliance repair agents responsible for warranty repairs  
to this appliance.  
Before calling out an engineer, please ensure you have  
read the details under the heading “Something Not  
Working”.  
P
r o  
M
d .  
N
o
d
.
.
.
.
.
.
.
.
.
.
.
o
.
.
.
.
.
.
.
.
.
.
.
.
S
e r  
.
N
o
. . . . . . . . .  
.
Mod. ..........  
Prod. No. ...........  
Ser. No. .........  
P0042 BD  
Please note that a valid purchase receipt is  
required for in-guarantee service calls.  
When you contact the Service Force Centre you will  
need to give the following details:  
1. Your name, address and post code  
2. Your telephone number  
Spare parts  
Always insist on genuine spare parts.  
3. Clear and concise details of fault  
4. The purchase date and found on your receipt.  
An authorised service engineer should service this  
product, and only genuine spare parts should be used.  
Under no circumstances should you attempt to repair  
the machine yourself. Repairs carried out by  
inexperienced persons may cause injury or serious  
malfunctioning. Contact your local Service Force  
Centre.  
5. The model and serial number of the appliance  
(found on the rating plate - see picture)  
So that you always have these numbers to hand, we  
recommend you to make a note of them here.  
Model................................................................................................  
PNC...................................................................................................  
SN.......................................................................................................  
27  
 
John Lewis Partnership  
171 Victoria Street  
London SW1E 5NN  
132 973 310  
11/07  
 

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